Privacy Policy

Effective Date: June 01, 2026

BankSkills.training ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (BankSkills.training), fill out our contact forms, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms outlined in this policy.

1. A Note on End-User (Learner) Data

BankSkills.training does not collect, process, or store individual employee learning data. Because our training library is provided via SCORM packages hosted directly on your organization’s internal Learning Management System (LMS), all end-user data—including course progress, assessment scores, and employee details—remains completely within your organization's secure infrastructure. We do not have access to your employees' learning metrics.

2. Information We Collect

We only collect information regarding our direct B2B clients, website visitors, and prospective leads (such as HR and L&D leaders). We may collect the following categories of information:

Personal Identification Information: When you request information or schedule a meeting via our contact form, we collect your First Name, Last Name, Job Title, Company/Institution Name, and Work Email Address.
Communications: If you contact us directly via email or phone, we retain records of your correspondence to assist with your inquiries.
Automatically Collected Data: When you visit our website, we automatically collect standard analytics data, including your IP address, browser type, operating system, and browsing behavior on our site (such as pages visited and time spent on the site).

3. How We Use Your Information

We use the information we collect for the following business purposes:

To respond to your inquiries, schedule meetings, and provide the requested information about our training content.
To deliver customer support and manage our B2B client relationships.
To send administrative information, such as updates to our terms, services, or policies.
To send marketing communications regarding new course releases or company updates (you may opt out of these at any time).
To analyze website usage trends and improve our website’s functionality and user experience.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or managing our CRM and email communications (e.g., website hosting, analytics providers). These parties are contractually obligated to keep your information confidential.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Data Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Portability: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we erase your personal data, subject to certain legal exceptions.
Opt-Out: You may opt out of receiving promotional emails from us at any time by following the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by BankSkills.training. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@bankskills.training
Website: www.BankSkills.training